Frequently Asked Questions (FAQs)


The on-line registration only accepts payment via credit/debit card. How do I complete the registration process?

If unable to pay the registration fee by credit/debit card, please contact us via email ball@spcakitchener.ca and an administrator will get back to you.


Is the website secure?

The website is secure as is the registration process. Online payment transactions are handled through a separate link by Global Payments, which processes over 66 billion transactions/year in over 100 countries. If you use a credit card, you've undoubtedly already used their service.


When can I get my child's game schedule?

Approximately a week to 10 days before the start of the season.


What's the plan for the 2025 ball season?

We are planning to play starting May 1st and ending by June 26.


What equipment does my child need?

We provide all the required equipment to each team so no player needs their own helmet, bat, fielder's mask nor (for 3-Pitch players) catcher's gear. Such equipment is shared as necessary by team members in need of such. So, with the exception of a fielding glove*, we provide everything needed for participation. *We also have an inventory of gloves available, by request, for loan (for the season) to individual players who don't have their own. Note: No gloves are required for Blastball, T-Ball is played with a 9" diameter soft-core baseball (beginner/basic baseball glove), 3-Pitch is played with an 11" regulation softball (glove suitable for softball).
Players should have closed shoes suitable for running, i.e. running shoes -- not sandals, flip flops, nor bare feet. We recommend that participants wear long pants when playing.


What do we do in the event of rain? Are games cancelled? How/when will we know if our game is cancelled?

Our website will have the current game status on the home page.
We monitor the forecast and radar weather throughout the day and update the game status.
Everyone affected by a cancellation will be notified by email and/or the Team App.

If playing conditions are unknown an hour before the scheduled game time, the decision on playing a particular game will be made at the diamond at game time by those involved.
Such decisions are on an individual game basis as often one diamond may be playable while another is deemed not to be by those at the actual game site.

IF the City cancels the permits --- by 3 pm --- then all games/events are cancelled for the affected sites for that day. This is usually based on the anticipated field conditions that will exist at game time for a particular location. We monitor the City site and are also notified if any of our scheduled events are affected. After 3 pm, we make our own decisions as noted above.

Summary, we try and play whenever possible! If a game that you are involved with is cancelled, you will be notified via email and the Team App.


What time do the games start?

All games start at 6:30 pm.


What days do you schedule games?

Teams generally have two games scheduled each week. During weeks affected by holidays, i.e. Victoria Day in May, some teams may only have 1 game on their schedule.


My child wants to play but the registration fee is a barrier for us at this time. What can I do?

Please email ball@spcakitchener.ca to discuss Fee Assistance.


How many teams are there?

The number of teams in each league is determined by the number of children registered to play by the end of March. The exact number varies from league to league and from year to year.


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